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Work in Process
Pull and Flow

Work in Process

Everything between raw stock and finished goods. Usually too much of it.

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Definition

What is Work in Process?

Work in process is the material that has entered production but is not yet finished, sitting at workstations, in queues between operations, or in handling carts. WIP is the inventory the shop floor carries on a daily basis, distinct from raw stock waiting to be used and finished goods waiting to ship. Lower WIP usually means shorter lead time.

Work in process is the inventory most shops do not realize they have. Raw stock sits in the rack, finished goods sit in the ship-ready area, but WIP is scattered across carts, benches, and floor staging zones throughout the shop. Adding it up takes a walk, not a report. And the total is almost always larger than the owner expects.

"WIP looks like busy. It is usually slow."

How work in process works

WIP is material that has been released to the floor but is not yet finished. It enters when a raw piece is cut, bent, drilled, or otherwise transformed by the first operation. It exits when the last operation hands the part to packing or to the ship-ready rack. Between those two moments, WIP can be at a workstation being worked on, in a cart waiting for the next operation, in a kitting area being staged, or on a bench during inspection.

The size of WIP at any moment is set by two things: how fast material is released to the floor and how fast the value stream can flow it through. If release rate is higher than flow rate, WIP grows. If release rate is lower, WIP shrinks. Most shops have an implicit release policy of "as soon as the order comes in, push it to the floor," which guarantees WIP grows whenever flow hiccups. A pull system inverts this: material is only released when downstream operations are ready to consume it.

The relationship between WIP and lead time is mathematically tight. Little's Law says average WIP equals throughput rate times average lead time. Cut WIP in half and lead time falls in half, assuming throughput stays the same. That is why lean shops obsess over WIP control. It is not about saving carrying cost (though that helps). It is about cutting the calendar time a customer waits.

The lever to keep WIP in line is a WIP limit, an explicit cap on how many parts a stage is allowed to hold. When the cap is hit, the upstream operation stops, no matter what the schedule says. The discomfort of stopping forces the real problem (slow flow at the bottleneck) into the open instead of hiding it under a growing WIP pile.

Where work in process fits on the shop floor

Picture a 25-person fab shop running steel parts for two industrial OEMs. The owner thinks the shop is productive because the carts are always full. A walk-through tells a different story. Between the laser and the brake, there are six carts averaging three days of parts each. Between the brake and the weld station, four carts averaging four days. Between weld and the ship-ready rack, three carts averaging two days. Total WIP across the shop is roughly nine days of parts.

The shop runs at about 50 parts per day. By Little's Law, average lead time for a part to move through the shop is roughly the WIP divided by the throughput, which is about nine days just for processing, plus material wait and shipping. The owner has been quoting four weeks. Most of that four weeks is WIP carts. A WIP cap of one day between each pair of operations would cut the lead time by about a week without touching any machine, just by forcing the bottleneck to surface and get fixed.

Common mistakes with work in process

  • Mistaking high WIP for productivity. Full carts feel busy. They usually signal slow flow, not strong output.
  • Pushing more material to the floor when output stalls. Adding WIP to a stalled value stream never helps. It just makes the stall harder to see.
  • Measuring WIP in dollars only. Dollars hide where the WIP is. Count parts and locations to find the bottleneck.
  • No WIP cap. Without a WIP limit, there is nothing stopping WIP from growing whenever flow hiccups.
  • Confusing WIP with safety or buffer stock. Those are sized cushions sitting at defined points. WIP is in-progress material moving through the stream, and the right amount of it is usually less than what shops carry by default.

Work in process and related Lean tools

WIP is what WIP limits cap. Standard WIP is the sized version of WIP that a process is designed to hold. WIP that exceeds standard becomes excess inventory, which is one of the lean wastes. The most reliable way to keep WIP in line is a pull system that only releases material when downstream operations are ready to consume it, and WIP is directly tied to lead time through Little's Law.

Common questions

The questions we hear most about this term.

How does work in process work?
Material moves from raw stock into the first operation. Once cut, bent, or otherwise started, it becomes work in process. WIP travels through the value stream, gaining value at each operation, until the last operation makes it a finished good. Along the way, WIP sits in carts, on benches, in racks between operations. The total amount of WIP at any moment is a snapshot of how much in-progress material the shop is carrying. The size of that snapshot is closely tied to how long parts take to flow through the shop.
How is WIP different from standard WIP?
WIP is the actual material in the shop at any given moment. Standard WIP is the sized amount of WIP that a process is designed to hold, calculated to keep the line flowing at takt without starvation or overflow. Standard WIP is a target. WIP is what is actually there. Most shops have WIP well above their standard WIP, often three to five times higher, which is why their lead times are long. Sizing standard WIP correctly and then capping actual WIP to it is one of the highest-leverage moves in a small shop.
Is work in process the same as excess inventory?
Some of it. WIP is the umbrella term for in-progress material. Excess inventory is the portion of that WIP, plus raw and finished goods, that is beyond what flow requires. A correctly sized WIP buffer between two operations is not excess. The WIP that has piled up because the next operation is chronically behind is excess. The way to tell the difference is to compare actual WIP to standard WIP. Whatever sits above standard is excess and is also a flow problem in disguise.
What are common mistakes with work in process?
Three big ones. First, treating high WIP as a sign of busy productivity. High WIP usually means slow flow and long lead time, not strong output. Second, releasing more raw stock to the floor when output drops, which makes the WIP problem worse, not better. Third, measuring WIP in dollars only, which hides where the WIP is sitting. The right way to measure is by count and by location: how many parts, between which two operations. That tells you where the bottleneck is.
What does WIP look like on the shop floor?
It looks like carts and benches between operations. A typical small machine shop has WIP carts sitting between each pair of operations, each with a stack of parts waiting for the next process. A healthy shop has small WIP piles that turn over quickly. A struggling shop has WIP carts everywhere, often two or three deep, with the oldest carts barely visible behind newer ones. Walking the floor and counting carts is a faster diagnosis than reading any ERP report. The chalk on the cart tells the truth.

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