What is included in Free?
Create as many items and place as many cards as you want. Free does not include access to the Order Queue.
What is a Power User?
The person who runs replenishment: builds the cards, works the Order Queue, and sends the POs. That is the seat you pay for. Everyone else on the floor scans cards free on Team and Pro plans.
So my operators do not count as seats?
Correct. Scanning is unlimited and free on Team and Pro plans for your whole team, every shift. You add a seat only when a second person needs to run replenishment themselves.
How many cards and items do I get?
Unlimited on every plan, Free included. Cards, items and printing are never metered and there is no per-card charge. What changes by plan is the Order Queue: Free cannot complete orders, and Team, Pro and Custom are unlimited.
What does the Free plan include?
Unlimited cards, items and printing, free forever, with no credit card. One person can build and print a card for every part you own and work the loop on the floor. The Order Queue is the paid line: completing an order needs a paid seat.
Is it billed monthly or annually?
Team and Pro are billed annually at the per-seat rate shown. Custom is priced per site. Free costs nothing and needs no credit card.
What is the difference between Pro and Custom?
Pro is self-serve. You get an API key and advanced analytics, and your team builds its own integrations and workflows. Custom is priced per site, so nobody counts seats. Arda builds your ERP integration to a set scope: it reads your items and writes draft POs. Work beyond that scope is quoted separately. Custom adds a dedicated success manager, a custom SLA and multi-site rollout support. Onsite implementation is available and priced separately.
Is there a free trial?
No trial, but there is a Free plan: unlimited cards, items and printing, with no credit card. You can drop back to Free and keep every card and item you built. On Free you will not be able to complete orders through the Order Queue.
What is in the welcome kit?
It depends on how many Power Users you have. With one Power User you get the Standard kit: a Bluetooth QR scanner, 50 Arda Quick Cards and 100 Arda Quick Labels. With two or more you get the Premium kit: a Badgy200 card printer, a DYMO LabelWriter 550, a Bluetooth QR scanner, a 500-pack of blank CR80 cards, 50 Arda Quick Cards, DYMO durable labels and 100 Arda Quick Labels. Team and Pro customers get their kit at no charge.
Does this replace our ERP?
No. Arda sits next to it. Cards carry the reorder signal on the floor and the Order Queue turns that into a PO; your ERP and accounting keep their jobs.